Guardian Vehicle Protection
For vehicle access, devices, alerts, tracking, trips, installations, subscriptions, or recovery tools, sign in to Guardian and open Support.
Vehicle SupportHelp & Support
Start with the platform that holds your information.
Vehicle and ticket products have separate records and support workflows. Choose the product involved so your request reaches the right secure application.
Guardian Ticket Protection
For drivers, memberships, benefits, claims, documents, reimbursements, or member messages, sign in to Ticket Solutions and open Support.
Ticket SupportTalk to Umbrella Guardian
Call us1 (800) 810-5650Prefer to speak with someone?
Call us for general questions. For account-specific vehicle, membership, claim, or reimbursement help, use the appropriate product support option above.
Common questions
Account guidance.
Do I use the same password on both platforms?
When the shared Umbrella Account option is used, the identity provider handles the shared credential and Umbrella Key authenticator. Each application still creates and authorizes its own local session.
Why do I still choose a platform?
Vehicle Protection and Ticket Protection provide different services and maintain different product records. Choosing a platform sends you to the correct application after authentication.
Does an Umbrella Account combine my subscriptions?
No. Shared sign-in does not merge subscriptions, billing records, vehicles, memberships, benefits, claims, or application roles.
Where should I create a new account?
Create your account from the product you want to use: Guardian for vehicle protection, or Ticket Solutions for driver membership benefits.